Terms and conditions governing service delivery between Enhanced Living Pathways and NDIS participants
These terms form part of the Service Agreement between Enhanced Living Pathways (Provider) and the NDIS participant (Participant). The specific services, schedules, and pricing are detailed in the individual Service Agreement signed by both parties.
All services are delivered in accordance with NDIS principles:
You have the right to: receive quality services, make decisions about your supports, provide feedback and complain, have your privacy respected, and end services with appropriate notice.
You are responsible for: treating staff with respect, providing accurate information, participating in support planning, providing required notice for changes, and paying any agreed personal contributions.
Services will be delivered as agreed in your Service Agreement, including:
Fees are charged according to NDIS Price Guide and your plan funding:
Either party may request changes to the Service Agreement with 14 days written notice. Services may be suspended or terminated if:
We welcome feedback and have a formal complaints process:
Complaints can be made to: [Complaints Officer], [Email], [Phone]. Unresolved complaints may be escalated to the NDIS Quality and Safeguards Commission.
This agreement is governed by the laws of [Your State/Territory] and the National Disability Insurance Scheme Act 2013.
Your individual Service Agreement will be provided during intake. Review carefully before signing.
Request Sample Agreement